Shtrands is an online platform that recommends and delivers truly personalized high quality hair care regimens, based on a subscription model.
What is a “hair care regimen”?
A hair care regimen is composed of a combination 4 full size products among cleansing, conditioning treatment and styling products.
Who recommend the hair care regimens?
All products are hand picked by certified hairstylists and chemists.
What type brands would I receive?
We are very picky in choosing our brand partners. Before bringing a new brand on board, we test and carry trials with each product to make sure are of very high quality. We work with a broad variety of brands, from salon indie brands to emerging and established professional hair care brands.
How do I fill out my profile, so you know what type of hair type and concerns I have?
After ordering, you will be directed to fill out a short questionnaire; we carefully analyze each profile and match with the best products.
Do I receive the same products every time?
It is up to you! If you want to receive again one, two or three products, or the whole regimen next time, we will send those again. If not, you will receive a completely new regimen. So, the regimens are truly personalized! You will receive an email from us 1 week before receiving your regimen and you could tell us your choices.
How much a Shtrands subscription cost?
There are three different types of Shtrands subscription plans: with delivery every 2 months ($59 billed every 2 months), with delivery every 3 months ($59 billed every 3 months), and a 6-month package ($149 billed every 6 months with delivery every 2 months). All regular subscriptions are recurring, unless cancelled within the term deadline.
The 2- or 3-month subscription can be canceled anytime during a 6-week (or 10-week for the 3-month plan) period after receiving the last payment. For example, if your last payment was on January 15, you have until March 1 to cancel your 2-month subscription.
The 6-month fixed term subscriptions cannot be cancelled while the term is still in progress. However, you can opt out of the upcoming renewal anytime during a 6-week period after receiving the last regime of the 6-month plan. Kindly note that a cancellation before expiration will not cancel or refund the remaining delivery orders, as it only stops the renewal at expiration.
How do I change subscription plans?
Just cancel the current one and subscribe again for the new plan.
How do I change my address or payment information?
I would like to send a Shtrands subscription as a gift to someone: how is the regimen going to be customized for that person?
After you chose a plan and pay, the gift recipient will receive an email and she will be able to fill out her profile.
How can I receive discounts on my subscription?
We have an “Invite a friend” program; by login into your account and using your personal generated link, you will receive $10 off of your future bills for each friend who subscribes to Shtrands using your link.
Where does Shtrands ship? And how?
We currently ship only to continental US through USPS.
Are there any other fees?
No, except sales taxes will be added for PA residents. Shipping is free anywhere on the continental US.